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No sound on laptop

I hope i am posting in the right place, and if not could you please redirect me because im ready to throw my laptop out off a tall building.

One second im on the computer and i had sound next the sound has dissappeared, and i don't know where to look or where to start to try and find the problem.

Any help would be greatly appreciated

edited to add that i have checked the mute and its not on, i have also turned off the computer unplugged the internet and restarted the computer a million times to no avail.

Last edited by psher, June 9th, 2007 06:16 AM (Edited 1 times)

Try to reinstall the drivers for your sound card.

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If you are running windows go to system restore. Any changes to sound drivers will be listed in there. Go thorugh th dates to see when it happened then restore to that time. If there is nothing there reinstall your sound drivers.

thanks will give it a go, i did find the sound device and found that my driver is enabled and also that it states its working correctly, who knows i have a love hate relationship with this damed laptop

Also if you have some speakers and/or headphones plug them into the laptop and see if they work or not.

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Even if it says it is working correctly you should go ahead and uninstall and then reinstall the drivers. It's like someone who has cancer but doesn't know that they do.

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Go to start, then run and type dxdiag. Click sound, does the device show up in there correctly with the name of it and driver name?

Originally posted by chris5050:

Go to start, then run and type dxdiag. Click sound, does the device show up in there correctly with the name of it and driver name?

Finally wedged yourself out of Gates' ***?

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ok i went and opened that up and on the sound tab it came up with this, direct sound test results: failure at step 19 (user verification of software): HRESULT = 0x000000000(error code)
i then continued to the next page and it was the mucis one and there was 4 options
microsoft midi mapper (emulated) - sound
microsoft GS wave table SW synth (emulated) - sound
microsoft synthesizer - no sound
conexant AMC audio - no sound

Does any of this make sense to anyone?
Also im not sure the laptop came with a driver cd, i have found 1 driver cd but how do i know if that is for this laptop and not our old computer?

Im still stuck right up gates **** and i might be here a while

Originally posted by psher:

Im still stuck right up gates **** and i might be here a while

That wasn't directed towards you but if you're happy, I don't want to ruin a cute couple.

Anyways, did you try to plug headphones and/or external speakers into the audio port to see if they work?

You don't need to have the cds that came with the computer. You just need to know what type of motherboard is in the laptop and go to the manufacturer's site and download the sound drivers. Also, depending on how old your laptop is the drivers on the cds might be old and there might be an updated version on their website.

Of course, the speakers could've been bumped loose somewhere in there. If no sound comes out of the port and installing the drivers don't work then you should have a looksie and investigate. If you're not able to open the laptop up(if it is out of it's warranty) then call around to some computer repair shops.

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